‘Customer is always right,’ so we are forced to take her word for it against DJ Zinhle’s business!
The unhappy customer had lots of complaints; from the late delivery to getting a different hair from what she ordered.
“I eventually got my order on after kicking and screaming… they used some fly-by-night (I’m sure) courier service,” she said.
She claimed to have ordered a customised and bleached wig but got something else.
“If I had known the wig was so thin, this, I’m not even sure it’s 100 grams. On the DJ Zinhle website, the Hair Majesty [website] they need to specify that the hair is 100 per cent density, 180 per cent density, 200 [percent] density. They need to tell us the density of the wig so that we know exactly what we are purchasing,” Lushaba suggested.
Thuli rated the hair brand zero which triggered other women to share their experiences with the brand.
“I actually rate them a 0/10. I was generous in the video. What a waste of money.”
Main Image: Fakaza News
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