Hospitality Receptionist Wanted – Apply Now. Job description. If you are an organised, smart, and enthusiastic individual looking to make a career move, this could just be the right move for you.
Candidate’s minimum requirements:
Education:
. Grade 12 or equivalent
. An accommodation certificate/hotel school diploma is advantageous
Work experience:
. Familiar with all duties and procedures in front office department
. MS Office (Word, Excel, and email) is essential
. Valid drivers licence Advantageous
. Third language is advantageous
Other:
. Friendly and service orientated
. Reliable, responsible, and dependable to fulfil obligations
. Excellent communication skills
. Attention to detail
. Willingness to lead, take charge, and offer direction
. Ability to multitask
. Show initiative by taking control of task
Tasks (include but not limited to):
. Check in and check-out of guests
. Ensure accurate billing
. Make travel arrangements for sightseeing and tours
. Receive, store, and deliver luggage and mail
. Relieve night audit when necessary
. Perform office duties
. Receive reservations for accommodation from clients, either in person, online or by telephone, fax, or email
. Take guests’ details and allocate their rooms
. Talk to transport carriers (such as airlines, bus companies, and rental car agencies) to make and confirm travel arrangements for guests
. Inform guests of the hotels services and facilities, policies and procedures
. Provide tourist information to guests
. Make reservations for sightseeing tours, restaurants, the cinema, and live entertainment
. Deal with enquiries and requests from guests
. Take messages for guests
. Finalise guests’ bills and issue receipts upon payment
. Perform cashier duties and exchange foreign currency
. Place guests’ possessions in a safe if requested
. Coordinate the cleaning of guests’ personal laundry and room service deliveries
. Follow in-house procedures to help ensure the security of guests and employees
. Perform general secretarial duties, such as preparing correspondence and attending to incoming calls.
Apply Now
The post Hospitality Receptionist Wanted – Apply Now appeared first on News365.co.za.
إرسال تعليق